San Francisco, CA
I hired a different company to clean my gutters; while cleaning, they found a host of relatively minor problems regarding my 2-year old roof. I am not a roof expert, but I know enough that I was unsure about what they were saying. They gave me what seemed like a reasonable quote, but I decided to get a second opinion. I called a second company, and they found the same problems, but quoted me over $1200, three times as much. When that company refused to explain the problems, or to give me a list of the individual costs so that I could prioritize what needed immediate attention, I became suspicious.
So, I looked at online reviews of Alpha Roofing, saw all of the 5-star reviews, and decided to give them a call. Kevin came out that same afternoon for an assessment, and spent a lot of time taking pictures to show me and to discuss with me what the problems were. Most of the problems were actually minor finishing jobs, and I was very relieved that there was no permanent damage. Kevin sent me an itemized list of what work they were going to perform, and his crew took care of everything in one morning. And it cost much, much less, to my overwhelming relief.
I am a single mom that works long hours, and although I am actually very knowledgable about home maintenance (and try to do a lot myself), I regularly get treated as if I am incapable of understanding technical issues, or they assume that because I am a woman, I am too naive to question outrageous work estimates. Kevin treated me like a person, and was honest and fair in his assessment of my roof. I will definitely be recommending him to my friends, and Alpha Roofing has made a loyal customer for life!