It starts with a warm greeting when I walk into the office, including patience and understanding if I'm running a few minutes late for my early morning appointment. I don't think I've even had to wait even five minutes before I'm called back. The hygienists are thorough but not brutal, which, as somebody who struggles with the flossing thing, I great appreciate. They always give me ideas about how to improve my daily habits to improve my results next time. I have a lot of old fillings, so there have been several times when I've had to get crowns from Dr. Lumsden. She always helps me make good decisions about what needs to happen sooner and what can wait a little bit, as I try to manage my budget. I trust that the procedures the doctor recommends are things I actually need to do rather than things she's trying to get me to do. Some friends tell me that's how they feel about their dentists. I'm not sure why they go to that kind of dentist. I drive about 40 minutes to get to Choice Dental Centre, and sometimes I think I should find a dentist closer to my home or office; but it's been seven years, and I'm still making the trek to Greenwood. It's worth it for the peace of mind that comes with knowing the staff has my best interests as their priority.