San Ramon, CA
The people in here know their stuff. They pretty much got all the things that I need single handedly, just ask them some questions and they will handle it competently.
I utilized Swenson Investors to rent out my condo when I moved in with my fiancee. Craig was extremely professional throughout the entire process. He was prompt to meet me when inspecting the property, offered suggestions for repairs/upgrades, took pics for advertising, completed a full market analysis, suggested an optimal rental rate, and promptly found tenants. Throughout the years the property was rented, Craig kept me informed when there were repairs but otherwise the automated system of receiving my monthly rent payment and statements was very consistent and eliminated any need to stay in constant contact. When I decided to sell my property, Craig was very good about mediating between my realtor and the tenant, and even though he had no real incentive to do anything he was absolutely there to help out and explained the process of making a "clean break" with my tenant and ensuring all parties involved left in good terms. I planned on using Craig to rent out another condo, but we ended up selling that property as well. What I like most about Craig is his honesty and integrity; he offered his opinions about renting versus selling properties, what locations to invest in, etc. I never felt rushed and Craig never made me feel like I was wasting his time when I asked so many questions. I'm quite surprised regarding the two negative reviews, as the complaints the people had (unreliability, not using move in/out procedures) did not occur in my case. Craig called back within 1 business day whenever I left messages, corresponded via email when needed, and also followed standard protocols with my tenants. In fact, I plan on using Swenson Investors with any properties that are within their area of service. As a person that travels constantly, I really depended on Craig and Swenson Investors to manage my property and keep me away from the duties of being a landlord. On all accounts, I was completely satisfied with their service and would refer Swenson Investors without hesitation.