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By Sheri M.
Someone broke into one of our cars while my husband had driven it downtown for work. They smashed in the passenger side window to steal, of all things the factory stereo. We needed to get it fixed as soon as possible and they took us in right away and got everything taken care of quickly. The process went quick and as trouble free as possible.
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By Michelle J.
My vehicle was broken into on Friday night and I requested an online quote/callback that night. Saturday morning, I received an email that said they could not call me back in the time frame I requested (which was between 6 am and 11pm Saturday). I was instructed to call them, so I did.
The service rep was friendly and helpful, but she "overheard" her manager say that they "don't go out that far" and that I would have to go to them. So I agreed to meet the installation tech in an area they serviced. As I was giving the address where we would meet, the manager then said they couldn't get out there until Monday. What happened to "We service anywhere"? What about "open 7 days" and "same day service"?
I then canceled my repair and called ABC AutoGlass, who gave me a lower quote and came to MY HOME the SAME DAY to replace my broke window.
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By SR J.
On the way to Durango,CO to see "Thomas the Train" for my 2 year old sons birthday our car was broken into. When we returned from our trip they were the first place I called. Their prices were almost double what the small business charges. I was amazed. I will never call again.
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By jay s.
Never again. Waited 1hr longer than told. Job very messy and w/s leaked afterwards. Brought back got the run around. Never again. On top of the fact they had to add a molding that they damaged wasn't warned about.
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By Samrat M.
i had a crack on my windshield that i wanted fixed and i took my car to this glass store. they were very quick to fix it and change the glass. they also were very friendly and polite and their prices for changing the glass were very nominal.i liked their customer care a lot.timely work done. good store overall.
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By Samantha L.
I usually don't write reviews but these guys really went above and beyond. I had my windshield repaired quickly and the manager and staff at the office were amazing! Kind, professional, kid-friendly, clean office and excellent repair work! I highly recommend the Carlsbad office!
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By Michael J.
These people are very friendly and bend over backwards to make sure they do a good job and make you happy. They have fixed a windshield for me and did an incredable job.
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By L. F.
One hot summer day, driving to work, suddenly my rear view mirror just drops off the windshield. Of course I was running late,and did not need this! I pulled into this Safelite, and explained my situation. One of the techs was nice enough and perhaps I was just destraught enough, to put epoxy or whatever they use on the mirror, and presto, I was back in business. What a life saver. And, they didn't charge me. He simply said, "Have a nice day ma'am." Highly recommend them for anything!
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