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By Mia R.
I sent my mother to get her renters insurance there since the ad said they spoke Spanish and I living in Macon couldn't be there to help. They were great and the spanish representative there Norma was so helpful. She called to let us know everything was taken care of and switched her auto too and was able to save her a ton on her car insurance as well. My mother was ecstatic that someone was able to help her in her own language. Nice to know service like this still exists.
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By kevin w.
John Elsey and his insurance firm have done an excellent job of transfering my business over to State Farm. He is a stand up guy who will go out of his way to make sure his clients are taken care of!!!
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By Dawn C.
Not only do we have the best rates around, and no one can beat them,we always have very friendly and easy service with them. It's easy to add or take offa vehicle.
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By George O.
This State Farm Insurance office has got to be one of the best around as they staff are great (very friendly, pleasant, accommodating, and understanding).
For example, when my wife got into a car accident, they were on the ball, and reassured us that everything would be taken care of. They recommended that she go to a chiropractor to get everything checked out, and my wife did eventually need some adjustments, physical therapy and massage therapy to feel better!
Even though our house now is located a lot farther away from this office than it used to be, we still have no thoughts of changing agents. Randi and Leslie there take care of you!
PROS: Great staff and customer service!
CONS:
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By todd m.
I have never had much luck dealing with Insurance Agents in the past. It always seemed like they just wanted to write something quick and get me out the door. Dave Turley is just the opposite.
Dave took the time to understand and clarify what my needs are based on many different criteria. He knows what he is talking about and was able to guide me towards the coverage I needed for auto, home, and life. He explained what my current coverage was and took the time to explain what everything meant and why he was suggesting some changes in my coverage.
If you are in need of insurance or guidance Dave Turley is a great guy to go see.
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By Wynn P.
I would definitely refer this agency to anyone. I insured my car, my apartment, and got life insurance for less than i was paying for just car insurance with geico. I was able to get a quote and bind coverage right over the phone. They also explained to me what i was buying. No other company ever took the time to do that. Definitely worth calling these guys.
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By Jim R.
State Farm's competitive rates are certainly worth considering, but the service that Rich Antczak and his staff have provided over the past 10 years is by far the best I have ever encountered. They spend the time to be sure that all of our exposures are included, and Rich's personal attention to be sure that our recent water damage claim was expedited has made my entire family a client for life.
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By Kimbra K.
Oh my gosh, you guys rock. I was hoping for a response, never thought I would get a response this quickly. I wish you could insure my property in Washington State. I have never had service this quick. Thank you so much!!
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By Carmel D.
Kwon Lee is the super star agent for State Farm. He has an award winning group of staffers who always answer their phones and are never trying to "sell" me anything. They ask me how they could be better and they explain things to me in simple terms that I can understand. I trust them fully! I refer all of my family, friends and co-workers to them without hesitation. They are simply the BEST!
I was confused about coverages and wanted something cheap. They explained the basic parts of the policy and I understood why cheap is not good if it does not protect my assets and loved ones.
Again, give them a call if you want superior service. They also speak Spanish!
Ciao.
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By Meagan C.
I currently get my renters and care insurance with this agency. I have shopped around before purchasing these insurance items and found this agency has some of the better deals in the area. My agent is a great guy and I really trust him. I feel comfortable having such a great agent taking care of my needs.
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