Providence Primary Care - West Hills

★★★☆☆
  • 7345 Medical Center Dr Suite 600

    West Hills, CA 91307

    Map & Directions
  • 818-347-2921

About Providence Primary Care - West Hills

Categories
  • Clinics
Hours
M-F 8am-5:30pm, Sa-Su Closed
Special Offer
Book an Appointment Today
Languages
  • English

Health & Medical

Health & Medical
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3.0 2
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Cares about the person as a person and not just symptom.

2
★★★★★

Cares about the person as a person and not just symptom.

Pros: professional and very knowledgeable

Cons: none

.

Through my insurance I am assigned to Dr. M. Imran Iqbal, I just never get to see him. When I am sick and call for an appointment, EVERY time I??ve been told he has no openings this week, no exaggerating, it has never been less than an 8 day wait. They tell you if you are sick and need to be seen sooner then go to their after hours extended care which is located on the same floor and to my knowledge owned/managed by the same company. The problem is you never know who you will be seen by at that clinic.

I have insurance. I have a Doctor. When I'm sick I would like to see my Doctor. I don't know 8 days in advance when I will get sick!

Recently, 2 weeks after seeing a ??doctor? at extended care for a sore throat that never got better I called Dr. Iqbals?? office on a Tuesday to ask for an appointment. For the first time they actually ??squeezed me in? on Thursday (only 2 days later) I truly was surprised. My throat and ears are extremely sore, if I stand up or move too fast I get dizzy and I have a low grade fever, I just feel awful. Dr. Iqbal looked in my throat and told me to say aaaah, I did it the same way I have for 45 years. He said ??say it again louder? so I did. He then got agitated and said ??I see you??re going to fight me on this, say it again louder?. What kind of comment is that? Nice bedside skills Dr Iqbal.
I tested negative for strep. He didn??t explain why it felt the same as when I had strep or why it has lasted so long. He didn??t explain the dizziness. He said I had post nasal drip and told me to take an OTC allergy medicine that I have already been taking daily and prescribed a nasal spray and sent me on my way. So here I am searching the internet for post nasal drip and dizziness, turns out I am not dizzy I am lightheaded and I am now looking up the difference between strep and a sore throat and just how long this is going to last. Isn??t that what a doctor should tell me? And yes, I am actively looking to change Doctors

P.S.The prescription bottle instructions said to use the nasal spray 4 times a day but the pharmacy printout said use 1 time a day, when asked about the discrepancy the pharmacy tech said ??yeah 1 time is correct the prescription was hard to read? I called Dr. Iqbals office and left a voice message asking which usage directions he had prescribed, that was over 4 hours ago and I haven??t heard back yet. I wonder if that will take 8 days as well.

0
★☆☆☆☆

Through my insurance I am assigned to Dr. M. Imran Iqbal, I just never get to see him. When I am sick and call for an appointment, EVERY time I??ve been told he has no openings this week, no exaggerating, it has never been less than an 8 day wait. They tell you if you are sick and need to be seen sooner then go to their after hours extended care which is located on the same floor and to my knowledge owned/managed by the same company. The problem is you never know who you will be seen by at that clinic.

I have insurance. I have a Doctor. When I'm sick I would like to see my Doctor. I don't know 8 days in advance when I will get sick!

Recently, 2 weeks after seeing a ??doctor? at extended care for a sore throat that never got better I called Dr. Iqbals?? office on a Tuesday to ask for an appointment. For the first time they actually ??squeezed me in? on Thursday (only 2 days later) I truly was surprised. My throat and ears are extremely sore, if I stand up or move too fast I get dizzy and I have a low grade fever, I just feel awful. Dr. Iqbal looked in my throat and told me to say aaaah, I did it the same way I have for 45 years. He said ??say it again louder? so I did. He then got agitated and said ??I see you??re going to fight me on this, say it again louder?. What kind of comment is that? Nice bedside skills Dr Iqbal.
I tested negative for strep. He didn??t explain why it felt the same as when I had strep or why it has lasted so long. He didn??t explain the dizziness. He said I had post nasal drip and told me to take an OTC allergy medicine that I have already been taking daily and prescribed a nasal spray and sent me on my way. So here I am searching the internet for post nasal drip and dizziness, turns out I am not dizzy I am lightheaded and I am now looking up the difference between strep and a sore throat and just how long this is going to last. Isn??t that what a doctor should tell me? And yes, I am actively looking to change Doctors

P.S.The prescription bottle instructions said to use the nasal spray 4 times a day but the pharmacy printout said use 1 time a day, when asked about the discrepancy the pharmacy tech said ??yeah 1 time is correct the prescription was hard to read? I called Dr. Iqbals office and left a voice message asking which usage directions he had prescribed, that was over 4 hours ago and I haven??t heard back yet. I wonder if that will take 8 days as well.

Cons: Never has time for sick patients...very frustrating!

Message from Providence Primary Care - West Hills

Our Affiliates in Medical Specialties in West Hills will help you maintain your health, ensuring you receive appropriate screenings and access to more complex care based on your condition. Our internal medicine physicians provide primary care services for adult patients over the age of 18, treating everyday illnesses and injuries, chronic health conditions, and focusing on preventive care.

In addition, we offer endocrinology services to treat and monitor disorders such as diabetes, menopause, infertility, hypertension, osteoporosis, thyroid imbalances and growth and more.

Yext

 

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