Roto-Rooter Plumbing & Water Cleanup

★★★☆☆
  • 12898 Westmore St

    Livonia, MI 48150

    Map & Directions
  • 248-646-1129

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Rotor-Rooter was great! The gentlemen by the name of Gary D. help me out tremendously. I let him not exactly the problem I was having and he new the solution right away. He even made suggestions that would help improve our basement washer tub set up, but I let him know that tho it did sound like a great deal, we needed electrical work done as well. Everything we asked him do do for to get us running they way we needed, he did that for us and we thank Rotor-Rotor for sending someone knowledgable and understanding at the same time. Also, the Rotor-Rotor Pipe Shield he recommended to us help make all the drains in the house go down a whole lot faster. Not only do I recommend Rotor-Rooter, but I also recommend Gary D.

5
★★★★★

Rotor-Rooter was great! The gentlemen by the name of Gary D. help me out tremendously. I let him not exactly the problem I was having and he new the solution right away. He even made suggestions that would help improve our basement washer tub set up, but I let him know that tho it did sound like a great deal, we needed electrical work done as well. Everything we asked him do do for to get us running they way we needed, he did that for us and we thank Rotor-Rotor for sending someone knowledgable and understanding at the same time. Also, the Rotor-Rotor Pipe Shield he recommended to us help make all the drains in the house go down a whole lot faster. Not only do I recommend Rotor-Rooter, but I also recommend Gary D.

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We recently had a problem with pooled water around our basement drain, and called Roto-Rooter to come take a look. They came, said they could snake it but it would be more worthwhile just to hydroflush instead (an increase from $300 to $600 for hydroflushing). They returned the following day, hydroflushed the drain, they told me (a young, female, new homeowner) that we had a hole in our pipes proximal to our septic tank, and that it would cost $3500 for them to fix it. They offered to return the next day to fix it, but my husband and I opted to have a second plumber take a look. A second, and then third, plumber took a look at our pipes (using a camera) and told us there was nothing wrong with it - the hole was actually another pipe used to pump out near the septic tank, and that the initial plumbers (from Roto-Rooter) probably knew that. Additionally, we learned that we were overcharged for the services Roto-Rooter did provide.

Needless to say, we saved over $3000 by getting a second opinion. Shame on Roto-Rooter for trying to take advantage of novice, new homeowners - we won't be calling them again, and we'll be sure to tell all of our friends and family about our experience. The bottom-line is always get a second opinion!

1
★☆☆☆☆

We recently had a problem with pooled water around our basement drain, and called Roto-Rooter to come take a look. They came, said they could snake it but it would be more worthwhile just to hydroflush instead (an increase from $300 to $600 for hydroflushing). They returned the following day, hydroflushed the drain, they told me (a young, female, new homeowner) that we had a hole in our pipes proximal to our septic tank, and that it would cost $3500 for them to fix it. They offered to return the next day to fix it, but my husband and I opted to have a second plumber take a look. A second, and then third, plumber took a look at our pipes (using a camera) and told us there was nothing wrong with it - the hole was actually another pipe used to pump out near the septic tank, and that the initial plumbers (from Roto-Rooter) probably knew that. Additionally, we learned that we were overcharged for the services Roto-Rooter did provide.

Needless to say, we saved over $3000 by getting a second opinion. Shame on Roto-Rooter for trying to take advantage of novice, new homeowners - we won't be calling them again, and we'll be sure to tell all of our friends and family about our experience. The bottom-line is always get a second opinion!

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Message from Roto-Rooter Plumbing & Water Cleanup

When Livonia needs a plumber, they call Roto-Rooter. We are available 24 hours a day, 7 days a week. Offering emergency plumbing services and drain cleaning solutions Visit our website for money saving coupons Offer not valid with any other discount or promotion. One discount per service call. Present printed offer at time of service Valid at the Roto-Rooter of Livonia,. Roto-Rooter Pipe Shield|Roto-Rooter Drain and Grease Trap Treatment|Roto-Rooter Heavy-Duty Septic Tank and Leach Field Treatment|Roto-Rooter Urinal Blocks|Roto-Rooter Waste Digestant|Roto-Rooter Sugar Residue Digestant|Commercial Plumbing

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