Hepburns

★★★★☆
  • 14006 Riverside Dr Ste 225

    Sherman Oaks, CA 91423

    Map & Directions
  • 818-986-6001

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Do not go in this store unless you are a size 0. Very rude sales people even if you are a size 4 they make you feel like you are a size 14!!

3
★★★★★

Do not go in this store unless you are a size 0. Very rude sales people even if you are a size 4 they make you feel like you are a size 14!!

.

I love Hepburns! I shop there quite often for premires/events and I have nothing but positive feedback. .The girls there are so helpful and sweet, especially Faben. She always goes the extra mile as far as locating a dress for me if it's not available in my size or helping me find what I'm looking for. I also love that it's located in a mall so parking is a relative breeze and I love how the store is shaped like a giant walk in closet.My only complaint is that the store is a bit small and can get extremely crowded from time to time but other than that I am a lifelong fan.

2
★★★★☆

I love Hepburns! I shop there quite often for premires/events and I have nothing but positive feedback. .The girls there are so helpful and sweet, especially Faben. She always goes the extra mile as far as locating a dress for me if it's not available in my size or helping me find what I'm looking for. I also love that it's located in a mall so parking is a relative breeze and I love how the store is shaped like a giant walk in closet.My only complaint is that the store is a bit small and can get extremely crowded from time to time but other than that I am a lifelong fan.

Pros: Friendly staff as well as lovely ambience. Love that they carry Nicole Miller and Dina Barrel.

Cons: No returns. Exchange only within a week. Sometimes they only carry a particular dress in a certain size.

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Unfortunately, my experience was about the same as the other reviewer. Went into this shop to look for a wedding dress. Found an amazing dress at a reasonable price and wanted to think about it for a while before purchasing (as this is for my wedding). As soon as the salesgirl heard that, she completely lost interest, even though my mother was with me and was interested in looking for a Mother of the bride dress for herself. Salesgirl ignored us completely, even huffing and puffing when we asked questions about some dresses for my mom. I'm sorry, if you're too busy to sell us a dress, we're too busy to buy one from you. Thanks but no thanks.

0
★☆☆☆☆

Unfortunately, my experience was about the same as the other reviewer. Went into this shop to look for a wedding dress. Found an amazing dress at a reasonable price and wanted to think about it for a while before purchasing (as this is for my wedding). As soon as the salesgirl heard that, she completely lost interest, even though my mother was with me and was interested in looking for a Mother of the bride dress for herself. Salesgirl ignored us completely, even huffing and puffing when we asked questions about some dresses for my mom. I'm sorry, if you're too busy to sell us a dress, we're too busy to buy one from you. Thanks but no thanks.

.

Extremely rude sales GIRLS working at this store.. give me a break your just at a MALL, no biggie... your snootiness just doesn't cut it. No help at all, too busy gabbing with friends to help people that have money to spend.....so we'll gladly spend it somewhere else!

1
★★★☆☆

Extremely rude sales GIRLS working at this store.. give me a break your just at a MALL, no biggie... your snootiness just doesn't cut it. No help at all, too busy gabbing with friends to help people that have money to spend.....so we'll gladly spend it somewhere else!

 

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