Hing Wa Lee Jewelers Inc

★☆☆☆☆

Shopping

Shopping
More choices in San Gabriel:
Resultset_next

Gem Dynasty Inc - Engagement Rings & Bridal Rings Los Angeles

550 S Hill St Ste 1367 Los Angeles, CA

Resultset_next

Chong Hing Goldsmith Corp Ltd

140 W Valley Blvd Ste 119 San Gabriel, CA

1.0 1
Hi! Sign in to let us know how Hing Wa Lee Jewelers Inc was?
Write a Review
.

I bought my Rolex Submariner there. From the first week the watch run a little fast. I came back to talk to them about having it adjust a month later. By then the thing was 3-4 minutes fast every week, uncharacteristic for a high end luxury watch. From the get go they try to tell me this is normal. When I explained to them this is my third Rolex and non of my others run fast like this. Further more this is a diver watch people's lives depend on this thing to be correct. They immediately assumed I bought my watch some where else. When I call out the sale girl who sold it to me, They assumed my watch was out of warranty. When I gave them the receipt, they told me that there was nothing they can do. I have to contact Rolex myself. Fine service for a fine jewelry dealer. My old dealer would jump through hoop to make thing right for me. Too bad I don't live in Houston any more. I finally went to Rolex Customer Service in Beverly Hills they finally adjusted it. From what RCS told me the problem was from shock.
Looking back my Submariner did not have a bezel cover in the box, Who knew It coul be a return or worst a reject. I do not recommend this shop or any other in their chain. Tick Tock in Westminster is an authorized dealer for Rolex now, I had trust them with my purchases for years.

1
★☆☆☆☆

I bought my Rolex Submariner there. From the first week the watch run a little fast. I came back to talk to them about having it adjust a month later. By then the thing was 3-4 minutes fast every week, uncharacteristic for a high end luxury watch. From the get go they try to tell me this is normal. When I explained to them this is my third Rolex and non of my others run fast like this. Further more this is a diver watch people's lives depend on this thing to be correct. They immediately assumed I bought my watch some where else. When I call out the sale girl who sold it to me, They assumed my watch was out of warranty. When I gave them the receipt, they told me that there was nothing they can do. I have to contact Rolex myself. Fine service for a fine jewelry dealer. My old dealer would jump through hoop to make thing right for me. Too bad I don't live in Houston any more. I finally went to Rolex Customer Service in Beverly Hills they finally adjusted it. From what RCS told me the problem was from shock.
Looking back my Submariner did not have a bezel cover in the box, Who knew It coul be a return or worst a reject. I do not recommend this shop or any other in their chain. Tick Tock in Westminster is an authorized dealer for Rolex now, I had trust them with my purchases for years.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Hing Wa Lee Jewelers Inc, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review