All Makes Vacuum Cleaner Co

★★★☆☆
  • 2309 Lee Rd

    Cleveland, OH 44118

    Map & Directions
  • 216-371-8227

Personal Services

Personal Services
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My wife brought our Dyson vacuum cleaner to this store to see about replacing the exhaust seals, which after nearly five years of use were no longer seating correctly. She also brought in a small vacuum cleaner that was no longer turning on, just to see if it was worth fixing.\n\nThe counter staff said the small vac wasn't worth repairing, which was fine. \n\nHowever, rather than selling my wife the part we needed for the Dyson, the sales clerk began lecturing my wife about how bagless vacuums are inferior, and then began manhandling the Dyson vacuum, banging it around and flipping it over, while telling her everything that was ""wrong"" with it. He (incorrectly) said that the gaskets couldn't be replaced; a whole exhaust assembly would need to be ordered. He also advised replacement of both filters (despite the fact that they are LIFETIME filters) and said the roller brush needed to be replaced. Total cost: $250!! \n\nWhen she asked if she could just buy the seals or have that portion of the repair done, he refused. Of course, Mr. Personality said he would be happy to do all of the work or sell her a new vacuum cleaner.\n\nDespite the fact that my wife was 8 months pregnant, and with a 3 year old in tow and two vacuum cleaners, he didn't offer any help getting the vacs back to her car, or even offer to hold the door for her.\n\nBut here's the kicker. When I heard this story, I called Dyson.\n\nOur vacuum still had 3 weeks left on the warranty, so Dyson sent out the three seals that we needed for free (they only cost about $2 apiece online anyhow). Within five days I received the seals and replaced them. In addition, I removed the roller brush and cleaned the string and dog hair from it, then put it back in. \n\nOur vacuum cleaner works as good as new, and it didn't cost a dollar. \n\nThe rude demeanor of the staff is one thing, but trying to milk $250 of repairs when all someone needed were three rubber gaskets is simply dishonest. \n\nBuyer beware!

0
★☆☆☆☆

My wife brought our Dyson vacuum cleaner to this store to see about replacing the exhaust seals, which after nearly five years of use were no longer seating correctly. She also brought in a small vacuum cleaner that was no longer turning on, just to see if it was worth fixing.\n\nThe counter staff said the small vac wasn't worth repairing, which was fine. \n\nHowever, rather than selling my wife the part we needed for the Dyson, the sales clerk began lecturing my wife about how bagless vacuums are inferior, and then began manhandling the Dyson vacuum, banging it around and flipping it over, while telling her everything that was ""wrong"" with it. He (incorrectly) said that the gaskets couldn't be replaced; a whole exhaust assembly would need to be ordered. He also advised replacement of both filters (despite the fact that they are LIFETIME filters) and said the roller brush needed to be replaced. Total cost: $250!! \n\nWhen she asked if she could just buy the seals or have that portion of the repair done, he refused. Of course, Mr. Personality said he would be happy to do all of the work or sell her a new vacuum cleaner.\n\nDespite the fact that my wife was 8 months pregnant, and with a 3 year old in tow and two vacuum cleaners, he didn't offer any help getting the vacs back to her car, or even offer to hold the door for her.\n\nBut here's the kicker. When I heard this story, I called Dyson.\n\nOur vacuum still had 3 weeks left on the warranty, so Dyson sent out the three seals that we needed for free (they only cost about $2 apiece online anyhow). Within five days I received the seals and replaced them. In addition, I removed the roller brush and cleaned the string and dog hair from it, then put it back in. \n\nOur vacuum cleaner works as good as new, and it didn't cost a dollar. \n\nThe rude demeanor of the staff is one thing, but trying to milk $250 of repairs when all someone needed were three rubber gaskets is simply dishonest. \n\nBuyer beware!

.

My wife brought our Dyson vacuum cleaner to this store to see about replacing the exhaust seals, which after nearly five years of use were no longer seating correctly. She also brought in a small vacuum cleaner that was no longer turning on, just to see if it was worth fixing.

The counter staff said the small vac wasn't worth repairing, which was fine.

However, rather than selling my wife the part we needed for the Dyson, he began lecturing my wife about how bagless vacuums are inferior, and then began manhandling the Dyson vacuum, banging it around and flipping it over, while telling her everything that was "wrong" with it. He (incorrectly) said that the gaskets couldn't be replaced; a whole exhaust assembly would need to be ordered. He also advised replacement of both filters (despite the fact that they are LIFETIME filters) and said the roller brush needed to be replaced. Total cost: $250!! Of course, Mr. Personality said he would be happy to sell her a new one.

When she asked if she could just buy the seals or have that portion of the repair done, he refused.

Despite the fact that my wife was 8 months pregnant, and with a 3 year old in tow and two vacuum cleaners, he didn't offer any help getting the vacs back to her car, or even offer to hold the door for her.

But here's the kicker. When I heard this story, I called Dyson.

Our vacuum still had 3 weeks left on the warranty, so Dyson sent out the three seals that we needed for free (they only cost about $2 apiece online anyhow). Within five days I received the seals and replaced them. In addition, I removed the roller brush and cleaned the string and dog hair from it, then put it back in.

Our vacuum cleaner works as good as new, and it didn't cost a dollar.

The rude demeanor of the staff is one thing, but trying to milk $250 of repairs when all someone needed were three rubber gaskets is simply dishonest.

Buyer beware.

1
★☆☆☆☆

My wife brought our Dyson vacuum cleaner to this store to see about replacing the exhaust seals, which after nearly five years of use were no longer seating correctly. She also brought in a small vacuum cleaner that was no longer turning on, just to see if it was worth fixing.

The counter staff said the small vac wasn't worth repairing, which was fine.

However, rather than selling my wife the part we needed for the Dyson, he began lecturing my wife about how bagless vacuums are inferior, and then began manhandling the Dyson vacuum, banging it around and flipping it over, while telling her everything that was "wrong" with it. He (incorrectly) said that the gaskets couldn't be replaced; a whole exhaust assembly would need to be ordered. He also advised replacement of both filters (despite the fact that they are LIFETIME filters) and said the roller brush needed to be replaced. Total cost: $250!! Of course, Mr. Personality said he would be happy to sell her a new one.

When she asked if she could just buy the seals or have that portion of the repair done, he refused.

Despite the fact that my wife was 8 months pregnant, and with a 3 year old in tow and two vacuum cleaners, he didn't offer any help getting the vacs back to her car, or even offer to hold the door for her.

But here's the kicker. When I heard this story, I called Dyson.

Our vacuum still had 3 weeks left on the warranty, so Dyson sent out the three seals that we needed for free (they only cost about $2 apiece online anyhow). Within five days I received the seals and replaced them. In addition, I removed the roller brush and cleaned the string and dog hair from it, then put it back in.

Our vacuum cleaner works as good as new, and it didn't cost a dollar.

The rude demeanor of the staff is one thing, but trying to milk $250 of repairs when all someone needed were three rubber gaskets is simply dishonest.

Buyer beware.

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I have gone to several stores to find the best deal for my money. After going to Sears, Walmart & Lowes I found people who didn't know what they were talking about and couldn't answer my questions. I ended up going to All Makes Vacuum and found a great assortment of products, knowledgable staff and the ability to test all the machines I wanted before deciding on one to take home. They answered all my questions and even told me other things to look for that I was unaware of. All in all, knowledgable curtious staff, great selection and the prices were the same as Sears, Lowes, Walmart & Bed Bath & Beyond (even with the 20% coupon). Because of my happiness, I have recommended to everyone I know. Keep up the good work.

5
★★★★★

I have gone to several stores to find the best deal for my money. After going to Sears, Walmart & Lowes I found people who didn't know what they were talking about and couldn't answer my questions. I ended up going to All Makes Vacuum and found a great assortment of products, knowledgable staff and the ability to test all the machines I wanted before deciding on one to take home. They answered all my questions and even told me other things to look for that I was unaware of. All in all, knowledgable curtious staff, great selection and the prices were the same as Sears, Lowes, Walmart & Bed Bath & Beyond (even with the 20% coupon). Because of my happiness, I have recommended to everyone I know. Keep up the good work.

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I think this place charges way too much. After they wanted too much money for changing a vaccum belt, i just brought the belt, watched a youtube video on how to change it and did it my self for half the price

2
★★☆☆☆

I think this place charges way too much. After they wanted too much money for changing a vaccum belt, i just brought the belt, watched a youtube video on how to change it and did it my self for half the price

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The guy at the counter is a jerk. He would not honor a warranty on a Vacuum Cleaner I purchased. Wouldn't take back a belt that he said he would if I didn't need it.

2
★★☆☆☆

The guy at the counter is a jerk. He would not honor a warranty on a Vacuum Cleaner I purchased. Wouldn't take back a belt that he said he would if I didn't need it.

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I came here with my mom to pick up a new vacuum cleaner for our home and wound up buying a small handheld unit for my college dorm since the prices were so good. That was three years ago and I've been using that handheld vacuum regularly since then - it's sucked up crushed up Cheerios, my roommate's fish bowl's pebbles, dirt from my tipped over plant, and grass tracked in from campus. It's held up and works great - the quality of their products is wonderful and I'd buy from them again. I trust the merchandise they sell and know I'm not getting a lemon.

5
★★★★★

I came here with my mom to pick up a new vacuum cleaner for our home and wound up buying a small handheld unit for my college dorm since the prices were so good. That was three years ago and I've been using that handheld vacuum regularly since then - it's sucked up crushed up Cheerios, my roommate's fish bowl's pebbles, dirt from my tipped over plant, and grass tracked in from campus. It's held up and works great - the quality of their products is wonderful and I'd buy from them again. I trust the merchandise they sell and know I'm not getting a lemon.

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This store is stocked with appliances such as vaccuum cleaners. The prices were better than what Sears offered, so we wound up buying one here. We had a chance to plug them in and turn them on to get a feel for the noise level, handling, and overall fit. We were pleased with the large assortment and the chance to test each one before committing.

5
★★★★★

This store is stocked with appliances such as vaccuum cleaners. The prices were better than what Sears offered, so we wound up buying one here. We had a chance to plug them in and turn them on to get a feel for the noise level, handling, and overall fit. We were pleased with the large assortment and the chance to test each one before committing.

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I recently went to All Makes Vacuum Cleaner Co to see if they had a bag for my old and almost dead vacuum cleaner. They not only had the bag but they had some fairly cheap vacuums. As it turns out, I ended up buying the bag for my old vacuum cleaner AND a new vacuum cleaner. With my budget, that?s saying something.

5
★★★★★

I recently went to All Makes Vacuum Cleaner Co to see if they had a bag for my old and almost dead vacuum cleaner. They not only had the bag but they had some fairly cheap vacuums. As it turns out, I ended up buying the bag for my old vacuum cleaner AND a new vacuum cleaner. With my budget, that?s saying something.

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