Verizon Authorized Retailer – Cellular Sales

★★★☆☆
  • 10900 Gulf Freeway Ste E

    Houston, TX 77034

    Map & Directions
  • 713-944-0553

About Verizon Authorized Retailer – Cellular Sales

Categories
  • Cell Phones
  • Consumer Electronics Stores
  • Telephone Service
  • Internet-Related Services
Details
  • Cell Phones
  • Verizon
Hours
M-Sa 9am-9pm, Su 11am-7pm
Emails
  • CustomerService@cellularsales.com
Year Established
  • 1993
Keywords
  • Verizon
  • Verizon Wireless
  • Smartphones
  • Tablets
  • Hum
  • Hotspots
  • Prepaid
  • Connected Devices
  • Cell Phones
Products
  • Verizon
  • Verizon Wireless
  • Smartphones
  • Tablets
  • Hum
  • Hotspots
  • Prepaid
  • Connected Devices
  • Cell Phones
Payment Options
  • American Express
  • Discover
  • MasterCard
  • Visa
Brands
  • Verizon
  • Apple
  • Motorola
  • Samsung
  • LG
  • HTC
  • Google
  • Asus
  • Verizon Wireless
Services
  • Verizon
  • Wireless Plans
  • Prepaid Wireless
  • Hum
  • Smart Car
  • Home Phone
  • Home Internet
  • Mobile Hotspot
  • Verizon Wireless

Communications & Utilities

Communications & Utilities
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.

Ive been a verizon customer for a little over 2 years now and I will say that I will only go to ACUTAL VERIZON STORES. I went to this store because I had lost my phone and needed to get a new one, but I also needed to get out from underneath my exes old account in which my phone was under. So I spoke to the sales rep Jaime O. in which he said one of my options was that I could put my number on a dummy line and would only pay 10.00 a month for until July 2012 because my contract under my exes account would be up. He also said I could open up a new account and get brand new phones for me and my son. So I mistakingly went that route. Now Im getting calls from my ex saying that my contract isnt up until Nov. 2012 and that I still have to pay for that line even though its not in use. He sent proof with pictures that my old line on his account was still in contract til Nov. I WAS LIED TO because I was told my contract was up in July. Nope, wrong! And when I confronted Jaime about it, he lied and acted like he didnt know what I was talking about. But, he actually reminded the day I left the store from buying my phone that I need to call my ex in July and remind him to cancel my phone. Jaime has yet to respond to my any of my calls or texts. Also, when i got my first bill, i was told it would be around 200.00 (inc. activation fees), that was wrong also...I got a bill for 300.00 and once again Jaime didnt explain that Verizon charges for the amount you use plus the next month's use in advance. Im not sure how well the other reps are at this location but if they all follow Jaime's protocol then STAY AWAY FROM THIS PLACE! Also ladies, he will also try to offer you a job. This rep has poor ethics regarding customers and will LIE TO GET INTO YOUR WALLET AND WILL SAY ANYTHING TO MAKE THAT SALE! Stay away from this place and go to a REAL VERIZON STORE because now I still have to deal with an old account with my ex that i thought would have been taken care of and now its not. Celluar Sales really needs to look at who they hire because I know they didnt give me a shot to really prove my skills but yet have scum like the rep I had lieing to people just for his crummy paycheck.

1
★☆☆☆☆

Ive been a verizon customer for a little over 2 years now and I will say that I will only go to ACUTAL VERIZON STORES. I went to this store because I had lost my phone and needed to get a new one, but I also needed to get out from underneath my exes old account in which my phone was under. So I spoke to the sales rep Jaime O. in which he said one of my options was that I could put my number on a dummy line and would only pay 10.00 a month for until July 2012 because my contract under my exes account would be up. He also said I could open up a new account and get brand new phones for me and my son. So I mistakingly went that route. Now Im getting calls from my ex saying that my contract isnt up until Nov. 2012 and that I still have to pay for that line even though its not in use. He sent proof with pictures that my old line on his account was still in contract til Nov. I WAS LIED TO because I was told my contract was up in July. Nope, wrong! And when I confronted Jaime about it, he lied and acted like he didnt know what I was talking about. But, he actually reminded the day I left the store from buying my phone that I need to call my ex in July and remind him to cancel my phone. Jaime has yet to respond to my any of my calls or texts. Also, when i got my first bill, i was told it would be around 200.00 (inc. activation fees), that was wrong also...I got a bill for 300.00 and once again Jaime didnt explain that Verizon charges for the amount you use plus the next month's use in advance. Im not sure how well the other reps are at this location but if they all follow Jaime's protocol then STAY AWAY FROM THIS PLACE! Also ladies, he will also try to offer you a job. This rep has poor ethics regarding customers and will LIE TO GET INTO YOUR WALLET AND WILL SAY ANYTHING TO MAKE THAT SALE! Stay away from this place and go to a REAL VERIZON STORE because now I still have to deal with an old account with my ex that i thought would have been taken care of and now its not. Celluar Sales really needs to look at who they hire because I know they didnt give me a shot to really prove my skills but yet have scum like the rep I had lieing to people just for his crummy paycheck.

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.

This location is great for me and my family - it is easy off & on from the freeway. The staff at Verizon is always so helpful and friendly. The technical support staff has always been so helpful - especially when we received our new phones.

PROS: Helpful, friendly, very knoweldgable of service and products
CONS:

4
★★★★☆

This location is great for me and my family - it is easy off & on from the freeway. The staff at Verizon is always so helpful and friendly. The technical support staff has always been so helpful - especially when we received our new phones.

PROS: Helpful, friendly, very knoweldgable of service and products
CONS:

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Had a pre paid phone from Verizone store. Was okay, but nothing much to write home about. It worked, mostly, and the rate was high, but that was to be expected going on a prepaid deal. The reception was good, and the phone quality was okay.

3
★★★☆☆

Had a pre paid phone from Verizone store. Was okay, but nothing much to write home about. It worked, mostly, and the rate was high, but that was to be expected going on a prepaid deal. The reception was good, and the phone quality was okay.

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.

We have been a Verizon customer for several years and have always been satisfied. Our entire family are Verizon customers which make it cheap and easy to use our mobile phones., Their customer service is always pleasant.

PROS: Oh, yes.
CONS:

5
★★★★★

We have been a Verizon customer for several years and have always been satisfied. Our entire family are Verizon customers which make it cheap and easy to use our mobile phones., Their customer service is always pleasant.

PROS: Oh, yes.
CONS:

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Message from Verizon Authorized Retailer – Cellular Sales

Verizon Authorized Retailer – Cellular Sales provides personalized customer service. Shop smartphones, tablets, plans, and connected devices at the Edgebrook location at 10900 Gulf Freeway. Get technical advice, a free plan analysis, or just pay your bill. We’re here to help!

Yext

 

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