PetSmart

★★★☆☆
  • 1549 West Bay Area Blvd

    Webster, TX 77598

    Map & Directions
  • 281-332-1583

About PetSmart

Categories
  • Pet Grooming
  • Pet Trainers
  • Pet Stores
  • Tropical Fish
Hours
Monday: 09:00 AM - 09:00 PM
Tuesday: 09:00 AM - 09:00 PM
Wednesday: 09:00 AM - 09:00 PM
Thursday: Closed
Friday: 09:00 AM - 09:00 PM
Saturday: 09:00 AM - 09:00 PM
Sunday: 10:00 AM - 07:00 PM

Pets & Animals

Pets & Animals
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The Pets Hotel does not keep it's promise of 24hr. care. Pets are fortuanate if they receive one walk per day. Even then, it is only about a 2-4 minute walk. Stress related illness is common at this Pets Hotel for boarded pets. Management is inept at resolving the many issues at this location. Customers are often charged for services that were only partially given or not provided; at all.

1
★☆☆☆☆

The Pets Hotel does not keep it's promise of 24hr. care. Pets are fortuanate if they receive one walk per day. Even then, it is only about a 2-4 minute walk. Stress related illness is common at this Pets Hotel for boarded pets. Management is inept at resolving the many issues at this location. Customers are often charged for services that were only partially given or not provided; at all.

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We just had our bichon groomed there and when we picked him up we didn't recognize him. They completely butchered the cut, his ears were cut, and he had no hair left. We dropped him off with a 3 inch coat and he came home bald. I will NEVER go back to this store again!

1
★☆☆☆☆

We just had our bichon groomed there and when we picked him up we didn't recognize him. They completely butchered the cut, his ears were cut, and he had no hair left. We dropped him off with a 3 inch coat and he came home bald. I will NEVER go back to this store again!

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I've been there several times and I always feel sorry for their birds. They don't seem to give them alot of care. Big perches for little birds and vice versa, toys that are too small for large birds, toys that are too big for small birds. They could use a little help in this department. Birds are either overcrowded or left alone, with only one toy to play with. Its sad! Birds need a lively colorful environment with toys that they can play with not massive toys that frighten them. Saw one little specialty bird (rather small) with a huge perch and huge toy in it's cage. Poor little thing was on the bottom of it's cage frightened. Nobody had taken the time to check to see if it had what was needed for a bird his size. They just stuck it in a cage and I guess figured it would be okay.

2
★★☆☆☆

I've been there several times and I always feel sorry for their birds. They don't seem to give them alot of care. Big perches for little birds and vice versa, toys that are too small for large birds, toys that are too big for small birds. They could use a little help in this department. Birds are either overcrowded or left alone, with only one toy to play with. Its sad! Birds need a lively colorful environment with toys that they can play with not massive toys that frighten them. Saw one little specialty bird (rather small) with a huge perch and huge toy in it's cage. Poor little thing was on the bottom of it's cage frightened. Nobody had taken the time to check to see if it had what was needed for a bird his size. They just stuck it in a cage and I guess figured it would be okay.

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This is a wonderful place to get your chew toy's ect for your animal,I went in and found everything I was looking for I was happy and so was my little puppy lilo.I met all of my expectations it was great...They have everything,i really appreciate petsmart.

5
★★★★★

This is a wonderful place to get your chew toy's ect for your animal,I went in and found everything I was looking for I was happy and so was my little puppy lilo.I met all of my expectations it was great...They have everything,i really appreciate petsmart.

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We recently had 3 dogs in our family groomed there and they are fantastic. No burn marks, all neatly trimmed and cut just like we like them. They are very courteous and nice.

PROS: Arf, Arf!
CONS:

5
★★★★★

We recently had 3 dogs in our family groomed there and they are fantastic. No burn marks, all neatly trimmed and cut just like we like them. They are very courteous and nice.

PROS: Arf, Arf!
CONS:

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1 out of 1 people found this review helpful.

 

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