Brookshire's

★★★★★
  • 427 Pinson Rd

    Forney, TX 75126

    Map & Directions
  • 972-564-3314

Health & Medical

Health & Medical
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Their customer service is definitely World Class! Nowaday it's so hard to find stores that provide even half way decent service. Not only do they greet you but their caring and concerned assistance is very warming. They'll even carry your groceries to your car and won't accept tips which always makes me feel bad. They are a bit more pricey than stores like Wal-Mart but their sale ads always has great deals. I bought some flowers there and it turned out we couldn't give them to my child's teacher until 4 days later. I was concerned that they would wilt by then and they told me to bring it back if they did and they would replace them...wow! Of course I didn't have to do that but just having that assurance gave me peace of mind.

5
★★★★★

Their customer service is definitely World Class! Nowaday it's so hard to find stores that provide even half way decent service. Not only do they greet you but their caring and concerned assistance is very warming. They'll even carry your groceries to your car and won't accept tips which always makes me feel bad. They are a bit more pricey than stores like Wal-Mart but their sale ads always has great deals. I bought some flowers there and it turned out we couldn't give them to my child's teacher until 4 days later. I was concerned that they would wilt by then and they told me to bring it back if they did and they would replace them...wow! Of course I didn't have to do that but just having that assurance gave me peace of mind.

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The new remodel is great, however they could have left it the same and I would have been happy! What makes this store great is customer service! If one of their staff is walking around they always say hello, and they take the time to ask you if they can help. Don't even try and carry your groceries out to the car...someone will catch up and help you to the car. If a checkout gets busy, the manager opens another...even if he/she has to run it. The pharmacy is the best and if they promise you a time to get your medicine ready, its ready. The prices are a bit higher than Walmart, but with world class customer service, WHO CARES!
Thanks...John and Cheryl Danforth

5
★★★★★

The new remodel is great, however they could have left it the same and I would have been happy! What makes this store great is customer service! If one of their staff is walking around they always say hello, and they take the time to ask you if they can help. Don't even try and carry your groceries out to the car...someone will catch up and help you to the car. If a checkout gets busy, the manager opens another...even if he/she has to run it. The pharmacy is the best and if they promise you a time to get your medicine ready, its ready. The prices are a bit higher than Walmart, but with world class customer service, WHO CARES!
Thanks...John and Cheryl Danforth

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Brookshires is the only place in Forney that cares enough to help our food bank. The assistant manager took the time to walk the store with me to help me choose wise choices to buy to help out. They even gave me a $10.00 coupon to use on a $100. order, making a $100.00 donation go as far as $110.

As you know, Walmart isn't doing anything.

5
★★★★★

Brookshires is the only place in Forney that cares enough to help our food bank. The assistant manager took the time to walk the store with me to help me choose wise choices to buy to help out. They even gave me a $10.00 coupon to use on a $100. order, making a $100.00 donation go as far as $110.

As you know, Walmart isn't doing anything.

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Three hours before my daughter's birthday we accidently ruined her cake by someone sticking their foot in it! I ran to this store and they made me another one, and even treated us with compassion because they could see how frustrated we already were. Although they were rushed, we had a last minute order, and were breathing down their necks, they took the time to create the most beautiful cake my daughter has ever had. Great friendly people and great competitive pricing!

5
★★★★★

Three hours before my daughter's birthday we accidently ruined her cake by someone sticking their foot in it! I ran to this store and they made me another one, and even treated us with compassion because they could see how frustrated we already were. Although they were rushed, we had a last minute order, and were breathing down their necks, they took the time to create the most beautiful cake my daughter has ever had. Great friendly people and great competitive pricing!

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I always have such a pleasant shopping experience here. All of the employees are very courteous and generally seem to enjoy their job. The regular prices of some items are a little high, but they always have amazing deals in the weekly sale flyer. A bonus in the summer months is locally grown vegetables in the produce section.

4
★★★★☆

I always have such a pleasant shopping experience here. All of the employees are very courteous and generally seem to enjoy their job. The regular prices of some items are a little high, but they always have amazing deals in the weekly sale flyer. A bonus in the summer months is locally grown vegetables in the produce section.

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