Hertz

★★★☆☆

Automotive

Automotive
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U-Haul Neighborhood Dealer

20333 W Parks Hwy Houston, AK

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U-Haul Neighborhood Dealer

20333 W Parks Hwy Houston, AK

3.0 2
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I rented a car from the Hertz location on Gulf Frwy. When I picked up the card was told it would a $200.00 hold on my bankcard. I looked at my checking account today and found that not only was a $200 hold on my card ALSO, one for $491.00.
I'm mad as hell about it. I called before I went to pickup the car and was quoted a hold of $200.00 would be placed.

I have called the location to resolve this and was told I must be mistaken there was only a $491.00 hold put on the card.
Apparently I was be mistaken. So here I sit with my checking account in overdraft due to the incompetency of the person who rented me the car.

I can only say it would not have been a problem if I was told the truth from the beginning. If anyone that is thinking about renting a car from Hertz beware of not being told the truth. When you rent a car from Hertz using a bankcard A $200.00 hold will be placed on your account along with the total amount of the car rental.

The economy is terrible you would think HERTZ could find better qualified individuals that really cared that there customers were told the truth upfront about the company's policies and cost

Needless to say I WILL NEVER RENT ANOTHER CAR FROM THIS COMPANY AGAIN.

1
★☆☆☆☆

I rented a car from the Hertz location on Gulf Frwy. When I picked up the card was told it would a $200.00 hold on my bankcard. I looked at my checking account today and found that not only was a $200 hold on my card ALSO, one for $491.00.
I'm mad as hell about it. I called before I went to pickup the car and was quoted a hold of $200.00 would be placed.

I have called the location to resolve this and was told I must be mistaken there was only a $491.00 hold put on the card.
Apparently I was be mistaken. So here I sit with my checking account in overdraft due to the incompetency of the person who rented me the car.

I can only say it would not have been a problem if I was told the truth from the beginning. If anyone that is thinking about renting a car from Hertz beware of not being told the truth. When you rent a car from Hertz using a bankcard A $200.00 hold will be placed on your account along with the total amount of the car rental.

The economy is terrible you would think HERTZ could find better qualified individuals that really cared that there customers were told the truth upfront about the company's policies and cost

Needless to say I WILL NEVER RENT ANOTHER CAR FROM THIS COMPANY AGAIN.

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Had occasion to use the rental service while my car was being repaired. Could not ask for more courteous service and friendly people. Everyone at the office treated me with utmost kindness.

PROS: absolutely yes
CONS:

5
★★★★★

Had occasion to use the rental service while my car was being repaired. Could not ask for more courteous service and friendly people. Everyone at the office treated me with utmost kindness.

PROS: absolutely yes
CONS:

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