We've been seing Dr. Goodman now for over 5 years and he and his nurses are really good with the kids. We now live over an hour away and still make the drive down there because our daughter is so comfortable with him. Many parents must agree with me because you do have to call with plenty of time to get in to see him!! However if you call him evening or weekends he will call right back. My only upset is his office staff...not very personable.